• Property availability and reservation data
• Guest check-in and check-out schedules
• Maintenance and service records
• Internal notes and task assignments

• Guest names and contact details (email, phone)
• Booking identifiers and stay details
• Support inquiries and FAQ interactions

• Platform usage analytics
• Booking performance metrics
• Revisit and traffic trends
• Device and browser information

We do not collect banking passwords, card PINs, or one-time passwords (OTPs).

Certain properties managed through the Platform may use security cameras in permitted exterior or common areas for:

• Property security
• Operational oversight
• Incident investigation

No monitoring is conducted in private areas such as bedrooms or bathrooms. Camera data is accessed only by authorized personnel and used solely for legitimate operational purposes.

The Platform may support tracking mechanisms (such as asset tracking for equipment or vehicles) to:

• Assist with operational logistics
• Improve safety and response times
• Maintain property assets

Tracking is not used for guest surveillance or unauthorized monitoring.

Information is used exclusively to:

• Manage bookings and property operations
• Coordinate maintenance and housekeeping
• Facilitate guest check-in and check-out
• Provide internal reporting and analytics
• Improve operational efficiency

We implement reasonable administrative, technical, and organizational safeguards to protect data from unauthorized access, misuse, or disclosure.

Information is not sold or marketed. Access is limited to authorized internal users and trusted service providers involved in operational support or legal compliance.